Police Communication Center
Police Communication Center
When calling, please have at a minimum the following information ready:
- Location of the incident.
- Type of incident.
- Is the crime still in progress?
- Number of suspects, if any; and whether they are armed.
- Suspect description (race, sex, height, weight, clothing) and last known direction of travel.
- Vehicle description (color, year, make, model, license plate number) if any; and last known direction of travel.
The dispatch center at WhatComm is staffed by WSCJTC certified Communication Officers or “dispatchers”, 24 hours a day. It is the responsibility of the Communications Officer to quickly and accurately identify the nature of your call in order to assist in solving the problem. The Communication Officer is the critical link between the citizen and the police officer, as they are responsible for screening calls and relaying that information to responding police.
Because each incoming call may vary from a request for general information to a report of a life threatening incident, the dispatcher must ask specific questions to accurately prioritize the call and assign a police officer, or direct a caller to other appropriate services. The sooner this information can be obtained, the faster an officer is able to respond or other needed assistance may be provided.
The dispatch center is responsible for handling all on campus # 3911 calls, and non emergency calls 360-676-6911, 24 hours a day. The department utilizes a CAD (Computer Aided Dispatch) program and a high frequency narrow-banded radio system.
When requesting services for non-emergency/non-life threatening situations, we ask for your patience as emergencies have priority over non-emergency calls.